We can easily be reached by email or phone, and provide 24 hour customer support.
Mailing Address
Outsource Information SystemsPO Box 80118
Rancho Santa Margarita, CA 92688
Toll Free 1-800-793-4505[email protected]
Fax: +1 714 442 9495
Datacenters location
72 Corporate Park, Irvine, CA 9260617836 Gillette Ave, Irvine, CA 92614
7135 S Decatur Blvd, Las Vegas, NV 89118
Send us a message
Opening a ticket is the surest way to reach us — you get a ticket number, and it goes straight to the team rather than sitting in an inbox.
Open a ticketNo account needed — just your name and email. Already a customer? Open a support ticket from your account instead.
Prefer email? [email protected]
Prefer to talk? 1-800-793-4505 — 24/7/365, and a person answers.
Which route do you want?
All of them reach us. These are simply the shortest paths.
Before you buy
Pre-sales questions are welcome and you do not need an account to ask one. If you tell us what you are running — the platform, roughly how much traffic, how many sites — we will tell you which plan fits rather than have you guess from a comparison table. Quotes for procurement are available on request.
Something is broken
Open a ticket, or call if it is urgent. Phone and tickets are staffed 24 hours a day, every day of the year, and a person answers. If several things stopped working at once, checksystem status first — it will tell you whether the problem is ours.
Billing and account changes
Invoices, payments, service changes and your account details all live in theclient area. Opening a ticket from inside your account attaches it to your services, which saves a round trip of us asking which domain you mean.
Moving to us from another host
We migrate your sites and mailboxes free of charge, onto a temporary URL first, so you can confirm everything works before your domain is pointed at us. Tell us roughly how many sites and mailboxes there are and we will give you a realistic window.
Who you are dealing with
Outsource Information Systems is a U.S. corporation based in Orange County, California, hosting businesses online since 2003. We currently host several thousand clients across two United States data centers — Orange County, California and Las Vegas, Nevada — so your data stays in the US.
The mailing address above is a PO box for correspondence; the data center addresses are listed because people ask where their sites physically sit, not because they are staffed reception desks. For anything needing an actual answer, the phone number and the ticket system are the ways in.